![]() Go into the folder, and start “Jabra Firmware Updater.app".You should see a JabraSDK Folder if your previous attempts with the JabraDirect Software failed.Under FIRMWARE -> Download zip file for your product - keep it ZIPPED, if you hover over the download button you will see a file name.Select product and scroll down to “Updates for your Jabra Link 380c US - USB-C".Updated Process for Installing the Firmware manually: Press it, and it will require you to reboot for it to take effect.There should be an "Allow" button for "Kim Jensen" somewhere in this pane.Make sure the "General" tab is focused.System Preferences -> Security & Privacy.Updated Version - after speaking with the Jabra Support on the phone.Īdjusted based on /u/ippoit post earlier. However some of their tips did help me figure out the steps above. I did talk to Jabra support, and they weren't able to resolve it for me. Note that I did reinstall my Jabra Direct previously because the I felt it was in a bad state. Click continue, watch it install, and hopefully the rest is easy peasy. Click on that and select the zip file you just downloaded for your Link380.Ħ. On the bottom left, there is a "Browse" button.ĥ. Launch the firmware updater program, NOT the Jabra Direct.Ĥ. I have the 380 USB-C version, so my filename after downloading was "Jabra_Link_380-v1.6.6-l380c-vector".ģ. The link 380 usb-c and link 380 usb-a ms/uc all have different versions. Make sure you select the correct Link 380 connection device at the top. Download the firmware directly from the Support page for the respective product.Ģ. Press it, and it will require you to reboot for it to take effect.ġ. There should be a "Allow" button for "Kim Jensen" somewhere in this pane.Ĥ. System Preferences -> Security & Privacy.ģ. Note that during some of these steps, you do need to allow "Kim Jensen" who is a Jabra developer.ġ. I encountered this problem on my Evolve2 85 on a Mac.
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